Shipping and Refund Policies
We can't wait for you to begin your adventure with us, and our top priority is getting your orders shipped out as soon as possible.
Local Delivery [Singapore]
Free shipping for all orders above S$50. For orders below S$50, there will be a shipping fee of S$3.60.
You will receive your order within 2-4 working days. Once your order has been shipped, you will receive an email update with shipping details along with the associated tracking number.
International Delivery
Free shipping for all orders above S$250. Due to periodic adjustments in the calculation of shipping fees by different courier companies, the actual fees will be displayed at checkout depending on your shipping location.
Duties and Taxes
International shipments may be subjected to import taxes, duties, and customs fees, which are levied once the package reaches the country of destination. All related fees and additional charges are the responsibility of the recipient. Allurise Beauty will not be liable for any packages delayed or held at customs due to unpaid tax fees.
Please reach us at help@allurisebeauty.com if you have other queries!
Return and Exchange Policy
Your happiness is our utmost priority. We sincerely apologise if you've received a damaged or defective product.
We offer a 7-Day Exchange or Refund for:
- Damaged/ Defective product
(i.e. Protective seal is broken) - Mistake in your order (our bad!)
Simply write in to help@allurisebeauty.com to request for an exchange or refund within 7 days of receiving your order. Please let us know your (1) Name, Order number (2) Product you wish to exchange/return and we’ll send you further instructions on the process.